air travel

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It's Looking Like a Record Year for US Airline Complaints

Consumer complaints doubled in first 5 months of 2023 compared to same period in 2022

(Newser) - Early data suggests this could be another record year for consumer complaints against US airlines. A report from the US Public Interest Research Group (PIRG), based on data from the Department of Transportation, finds complaints against US airlines more than doubled in the first five months of 2023 compared with...

New Airport Etiquette: Get Your Own Ride Home
Don't Make Anyone
Pick You Up at the Airport
in case you missed it
Nov 25, 2023 8:00 AM CST

Don't Make Anyone Pick You Up at the Airport

Nikki Waller makes the case in the 'Wall Street Journal'

(Newser) - It's going to be a busy holiday travel week , which means lots of people are going to need a ride from the airport. In the Wall Street Journal , Nikki Waller writes that they should figure it out for themselves rather than call in a loved one. "The airport...

Couple Gets Refund Over Stinky Dog on Flight

New Zealand pair say they had to move from premium to economy over the smell

(Newser) - A New Zealand couple who say they were subjected to a drooling, snorting, and farting dog on a long flight have gotten a $1,400 refund for their trouble, reports Insider . Gill and Warren Press say they asked to switch their premium seats midflight from Paris to Singapore because the...

11 Sent to Hospital After Turbulent Delta Flight

'Severe turbulence' struck as the plane approached Atlanta on Tuesday

(Newser) - Delta Air Lines Flight 175 landed safely in Atlanta on Tuesday, but with many injured people on board. At least 11 passengers and crew members were taken to the hospital after the flight, which set out from Milan, Italy, "experienced severe turbulence" in its approach to Atlanta, the airline...

US Airlines Are Having Lots of Close Calls

'New York Times' investigation discoverers nearly 50 last month alone

(Newser) - On the bright side, no US airline has had a fatal air crash since 2009, the longest such streak on record, reports the New York Times . The flip side? Close calls are happening with what the newspaper calls "alarming" regularity. The newspaper's investigation, based on a review of...

Here's Why United Jet Came Close to Hitting the Ocean

NTSB report blames 'miscommunication' between pilot, co-pilot

(Newser) - The National Transportation Safety Board has completed its investigation into a 2022 United Airlines flight that came within 748 feet of crashing into the Pacific Ocean, and NTSB investigators say pilot error was to blame, CNN reports. The incident started when the captain called for the Boeing 777's flaps,...

Friday Was the Busiest Day in TSA History

Passenger numbers broke record set in 2019

(Newser) - The Transportation Security Administration says Friday was the busiest day in its history, breaking a record that had stood since the Sunday after Thanksgiving in 2019. The agency tweeted that it screened 2,883,595 individuals on June 30, beating the Dec. 1, 2019, record of 2,882,915 by...

United CEO Apologizes After Hopping on Private Jet

Scott Kirby did so as thousands of United customers were stranded

(Newser) - The CEO of United Airlines got a lesson in bad optics this week: As thousands of his company's customers were stranded at airports because of cancellations, Scott Kirby hopped on a private plane that flew him from New Jersey to Denver on Wednesday, reports CNN . In fact, the bulk...

'Ominous Sign' for Those Who Plan to Fly This Holiday Weekend

With flights already being canceled, July 4 weekend is a big test for airlines

(Newser) - Travelers waited out widespread delays at US airports on Tuesday, an ominous sign heading into the long July 4 holiday weekend, which is shaping up as the biggest test yet for airlines that are struggling to keep up with surging numbers of passengers, the AP reports. In some cases, delays...

Chili and Chocolate May Help Travelers Avoid Jet Lag

Australian airline Qantas found that adjustments to environment and diet could help

(Newser) - Good news for anyone who has ever confronted the unique exhaustion that comes with enduring long plane rides across multiple time zones. A new study suggests that stimulating food like chilis or relaxing foods such as chocolate—and carbs in general—can aid in recovering quickly from jet lag. Business...

Marlon Wayans Cited at Airport
Marlon Wayans Cited at Airport
Jun 12, 2023 5:40 PM CDT

Marlon Wayans Cited at Airport

Comedian accuses airline of mistreatment over luggage issue

(Newser) - Marlon Wayans has accused an airline of racism after he received a citation for disturbing the peace in a clash over luggage. The comedian and United Airlines agree the problem began Friday when an employee told Wayans at a gate at the Denver airport that he had too many bags...

Authorities Explain How Exit Door Was Opened Mid-Flight

The plane was low enough that he was able to open emergency exit, say South Korean authorities

(Newser) - The story seemed hard to fathom for anyone who's been on airplane: A passenger jet in South Korea landed with one of its emergency exits wide open on Friday. Authorities say a 33-year-old man forced it open during the flight. New details have emerged to explain what happened, reports...

10 Busiest Airports in the World
10 Busiest Airports in the World
Apr 6, 2023 12:26 PM CDT

10 Busiest Airports in the World

Atlanta stays on top

(Newser) - Atlanta's airport is the busiest in the world for the second straight year and third of the last four, reports the Wall Street Journal . Hartsfield-Jackson Atlanta International Airport lost its title briefly during the weird travel days of the pandemic but has since returned to the top. The new...

Passenger on Business Jet Killed in Severe Turbulence
Passenger Killed in
Turbulence Is Identified
UPDATED
Mar 7, 2023 8:17 AM CST

Passenger Killed in Turbulence Is Identified

Attorney Dana Hyde, 55, served in Obama and Clinton administrations

(Newser) - The passenger of a business jet who died after the plane hit turbulence last week has been identified as a prominent DC lawyer who served in the Clinton and Obama administrations, reports NBC News . Dana Hyde, 55, served as a senior adviser to the deputy secretary of state under President...

Aviation Expert Assesses Safest Place to Sit on Plane

Middle seat in the back, but there are lots of caveats

(Newser) - When picking your seat on a plane, you may not even give a moment's thought to which ones are the safest. If so, that's just fine, writes aviation expert Doug Drury in the Conversation . For one thing, flying remains incredibly safe. For another, crashes are so random that...

Say Adieu to the Plane That 'Shrunk the Globe'

Boeing has made its last 747, though the plane could fly for decades more

(Newser) - The last Boeing 747 is about to roll off the lot. No. 1,574, made for cargo operator Atlas Air, will be handed over in a live webcast ceremony at 4pm ET Tuesday, marking the end of an era in aviation, per CNN . When Boeing 747 test flights began in...

FAA Clears Flights to Depart After Hours-Long Ground Stop

The Notice to Air Missions System failed on Tuesday night

(Newser) - The FAA is lifting a ground stop on flights across the US following a computer outage early Wednesday that resulted in thousands of delays and hundreds of cancellations at airports nationwide. The FAA ordered all departing flights grounded early Wednesday, but lifted that order just before 9am Eastern after several...

Southwest CEO: 'No Way to Apologize Enough'

Airline returns to a relatively normal day of flying on Friday

(Newser) - Southwest Airlines returned to a relatively normal flight schedule Friday, as the focus shifts to making things right with more than a million passengers who missed flights during the holidays, and many of whom are still missing luggage. The Dallas carrier, which had canceled thousands of flights every day this...

Southwest Resuming Normal Flight Schedule Friday

After 3 days of chaos

(Newser) - The Southwest travel nightmare might be near an end. The airline plans to operate a full schedule on Friday after canceling roughly two-thirds of its flights over the last three days, reports the Wall Street Journal . That amounts to about 15,000 canceled flights in a busy travel week, with...

Southwest Still Running Only a Third of Flights
A Look at Why Southwest
Is in Such a Mess
the rundown
Dec 27, 2022 2:28 PM CST

A Look at Why Southwest Is in Such a Mess

Airline is operating only about a third of its schedule for the coming days

(Newser) - On Monday, Southwest Airlines canceled a staggering 71% of its flights . Tuesday is pretty much the same—and Wednesday and Thursday likely won't be much better. The airline had scrapped about 62% of its flights on Tuesday and plans to keep the cuts in place through at least Thursday,...

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