With Blockbuster, once the dominant US video-rental chain, on the verge of bankruptcy, Daniel Indiviglio takes a look at three crucial factors in the demise of an outfit whose “fate was mostly sealed by its failure to embrace technology quickly enough.”
- Netflix: “Its business model merged technology, convenience and good customer service,” Indiviglio writes for the Atlantic—and it doesn’t have the overhead costs of ubiquitous stores, like Blockbuster.