Ask someone which American company they most loathe, and chances are they'll struggle to pick just one: The Atlantic rounds up the "19 Most Hated Companies in America" based on the American Customer Satisfaction Index. Airlines, telecoms, and power companies make frequent appearances. Some of the worst offenders:
- Pepco (No. 1): Potomac Electric fared worst with a 54/100 satisfaction rating, thanks in part to long and frequent outages.